Testimonials & Reviews
MS Family Medicine Health Care P.C.
Family Medicine & Family Practice located in Mineola, NY & Queens, Rosedale, NY
MS Family Medicine Health Care P.C. always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 394 reviews with an average rating of 4.76 out of 5 stars. Please read what others are saying about MS Family Medicine Health Care P.C. below, and as always, we would love to collect your feedback.
Celeste W.
Submitted 07/11/23
It was a good experience. I got a lot of information about my blood work than I got elsewhere.
Milaye B.
Submitted 07/01/23
Very attentive and thorough. She was patient and explained things in detail. Although it was our first visit with her, things felt very organic and she made us feel super comfortable. Wonderful visit
Marie T.
Submitted 06/27/23
Thank you for explaining my test results to me in such detail. It was a very informative session.
Wendy E.
Submitted 06/22/23
I’ve been a patient for many years and now that I’m much older, I definitely wouldn’t want to entrust anyone with my health but Dr Reed. Great staff as well ‼️
Emma R.
Submitted 06/21/23
NP Burbage was excellent. This was my first time seeing her and i was impressed with her care.
The receptionist Vilma was a nightmare. She had difficulty understanding English. W h en she gave me the script for the x-ray she did nit give me the Address for Northwell imaging. I called back when i got to the car and realuzed i didn't have it. She first sa8d she didn't know and when i persisted said she had to text someone. I came back upstairs and she gave me 765 Stewart Ave. Which is nyu imaging. I specifically asked for Northwell for easier access for my PCP and to have all imaging in one place. Very frustrating dealing with her. I am very patient and give everyone a chance but she does not belong at the front desk unless she gets further training.
Chidiebere Samson N.
Submitted 06/21/23
Very nice and friendly staffs. Doctor Michel Reed is very friendly. They are very efficient and understanding
Lee T.
Submitted 06/20/23
The Best Always !!
Judes D.
Submitted 06/19/23
Good care
Sunny A.
Submitted 06/18/23
Kind, informative, patient and thorough
Lois B.
Submitted 06/15/23
Very enlightening and helpful. A clearer understanding of the reason that necessitated the visit.
Mary L.
Submitted 06/09/23
My experience with Dr. Reed in person was good, but communication with her office is very inadequate. It's not possible to get a human being on the line, callers are directed to use text, which would be fine, but text communication with the MS Family Medicine does not produce a salient reply.
Asenath B.
Submitted 06/08/23
Took time to explain and give advice!
Janell T.
Submitted 06/08/23
NP Mary Alaina, is one the best Dr. to treat me. Her simple way of explaining things, giving me the time I need to explain myself and not feel rushed. Making sure before I leave I fully understand my plan of care and have no questions unanswered. I hope she continues to be that way.
Michael G.
Submitted 06/07/23
Thoughtful and well looked after
Rasheedah D.
Submitted 06/06/23
My experience with my visit was excellent with the medical team but the front desk worker who attended to me was very abrupt needs continuous training to deal with patients such as answering simple questions. The rug in the front and chairs needs to be cleaned or changed and the office needs to be painted. The people in our community deserves the best.
Sophia P.
Submitted 06/02/23
Very good doctor she is very nice and listen all the information you give her. I love visiting the office when she is there
Valda P.
Submitted 05/31/23
Everyone is just wonderful.The saff treats you like family,
Glenn D.
Submitted 05/31/23
Timely informative
Linda J.
Submitted 05/30/23
Dr. Stona took her time to explain my test results and next steps. Which has been my experience with every member of the practice
Michelle D.
Submitted 05/25/23
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